Legal Folio

Terms

Last updated 13 November 2026

These terms apply when you use kadwood.com or commission a garment from Kadwood. By using the site or confirming a commission, you agree to them.

The website

The words, photographs, illustrations and designs on this site belong to Kadwood or are used with permission. You may view and share links to them for personal use; please do not copy, reproduce or use them commercially without our written permission. We work to keep information accurate, but details such as cloth availability and prices can change.

Prices

Prices are in Australian dollars and include GST where applicable. Prices shown on the site are starting prices; the price of your commission is set in your written quote.

Discovery sessions

A discovery session is a private appointment of about 90 minutes. Its fee is credited to your order if you go on to commission a garment. If you need to move your appointment, please let us know as early as you can.

Commissions

Before work begins, we confirm the design, cloth, price, deposit and expected timing with you in writing. Your commission is confirmed when you accept that quote and pay the deposit it sets out. Because each garment is cut and made for you, a commission cannot be cancelled for a change of mind once the cloth has been ordered or cutting has begun.

Making times and fittings

Made-to-measure garments usually take eight to twelve weeks and bespoke garments four to five months, with fittings arranged with you. These times are estimates; cloth supply and fittings can change them, and we will keep you informed.

Your rights

Nothing in these terms limits your rights under the Australian Consumer Law. If something is wrong with your garment, contact us at [email protected] and we will work with you to put it right.

Privacy

How we handle personal information is explained in our Privacy Policy.

Contact and law

Questions about these terms: [email protected]. These terms are governed by the laws of New South Wales, Australia.